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Online Trading

 

GENERAL QUESTIONS

What is online trading?

Generally, online trading refers to buying and selling securities via the Internet. With online trading, you can access a brokerage firm's website (like Arihant) through your regular Internet Service Provider. Once there, you consult information provided on the website and log into your trading accounts to place orders and monitor your account activity. You can buy and sell shares through your own computer without dealing with a dealer.

Why trade online? What are the benefits of online trading?

Online trading is a convenient, quick and smart way of trading in the equity markets. Some of the advantages of trading online are listed below:

  • An obvious advantage of online trading is that your transactions would be virtually paperless. Your trading account would be linked to your demat and bank accounts, ensuring a smooth transaction process. This is especially helpful in the extant T+2 settlement system, where you have just two days to settle your transaction.
  • Reduced paperwork. You don’t need to sign and submit demat slips with the depository while selling shares. You don’t even need to write cheques while purchasing shares.
  • Online trading helps you to trade anytime, anywhere – better, smarter and the way you want. You no longer need to communicate buy/sell orders to your dealer. The absence of manual intervention ensures that you are completely in control of all transactions.
  • Instant price updates on your trading portal and the facility to modify/cancel your orders till the point that they are executed.
  • You get trade confirmations in an instant so any errors in judgment can be quickly rectified.
  • Online trading systems do not differentiate between small and big investors or small and large trades, unlike a dealer who may favour investors with larger investments since that would mean a higher brokerage.
  • For Non-Resident Indians (NRI), trading online is perhaps their easiest option to invest in the Indian stock markets.

What are the risks of online trading?

Investing in equities always entails risk regardless of the method used. New investors need to understand the principles of investing, their own risk tolerance, and their investment goals before venturing into the stock market. In addition, online investors may want to consider other risks. High Internet traffic may affect online investors' ability to access their account or transmit their orders. Online investors should be skeptical of stock advice and tips provided in chat rooms or bulletin boards. Investors should do their own research before acting on these tips. Also, for some online investors, there is a temptation to "overtrade" by trading too frequently or impulsively without considering their investment goals or risk tolerance. Overtrading can effect investment performance, raise trading costs, and complicate your tax situation.

TECHNICAL QUESTIONS

Where can I download i-Trade from?

From our website www.arihantitrade.com you can easily download the i-Trade software. Click here to Download TAW & JVM Setup.

What settings are to be done after installation?

One you have installed i-Trade software, click here and go through the simple steps to make the settings for your online trading.

What is the recommended browser for i-Trade, online trading platform?

How long does it take to download i-Trade?

Download times will depend on the type and quality of your Internet connection. A slower connection can take up to 20 minutes. A faster connection should take about 1 minute.

How can I determine my version of i-Trade?

After logging in to Trade anywhere you will see a title bar displayed on the top. From the title bar, you can see the version number of the software.

I have trouble opening the website www.arihantitrade.com?

If you are not able to open the website then

  • Click here and follow the easy steps of website settings. Follow every step and you should be able to connect to Arihant i-Trade.
  • If you are still not able to connect, then contact our online trading desk, and our executives will help you. You can call us on: 0731-3016005 or email us at: online.trading@arihantcapital.com and we will get back to you shortly. Don’t worry, our help team ensures that all your problems are resolved quickly.

I am using Norton Anti-Virus software. Will this affect my connection?

Anti-virus software generally hampers the speed of the computers. Other than this, any of the anti-virus software will not affect the performance of i-Trade. In case you face a problem, contact our online trading help desk and they will resolve the problem.

How do I uninstall i-Trade?

In the lower left hand corner of your computer, click on Start > go to Settings > choose Control Panel > click on icon Add Remove programs. Then, search for Trade Anywhere in the add Remove window - this is the program you will need to remove. Click on Change/Remove tab against the Trade Anywhere option. Once you click a pop-up window will flash asking for the confirmation for uninstallation. Click ok and the software will start to uninstall.

Do not restart when it asks for restart option. Return to the desktop. Then click on My Computer, and open the C:/ drive. Look for the Trade Anywhere folder and delete this folder. You can now restart your computer. After reboot, the software will be successfully uninstalled.

What is the significance of the time on my trading platform and my computer system?

Since our trading platforms sync with your system time, it is imperative that your system time is accurate. If the system time is not accurate, your charts and other time sensitive data will reflect inaccurately.

How does logging off and back on to my trading platform help me if my quotes are slow?

Sometimes Internet connections can experience a momentary drop in service (what is also known as an Internet hiccup). This will prevent your system from receiving data, as your connection to our servers was lost. Logging off and back on to your platform will refresh and/or re-establish your connection to our servers.

When you log into your trading platform, you connect to one of many data servers. On rare occasions, certain data servers may crash or decrease their speed/efficiency – and this can be the cause of your slow quotes. Any servers that are slow or not working are immediately taken out of production and repaired. By logging off and back on o your trading platform you will connect to a different and working server.

SERVICE OFFERINGS QUESTIONS

I'm a frequent trader—what does i-TRADE offer me?

We offer a special online trading account for frequent traders – Fast Trade. Fast trade brings the power of your broker's terminal to your PC. It's the perfect trading platform for active day traders.

TRANSACT VIEW
Single screen trading terminal for NSE, BSE and F&O Access your account anytime, anywhere
Instant order Execution & Confirmation Online access to all your financial reports and transactions for real-time accounting
Live intra-day and position calls View and download statements and digital contract notes
Sophisticated and comprehensive charting tools Online access to all your ARIHANT accounts
Alerts and Reminders to make your trading easier Real time order status screen - You'll always know where you stand with a clear, easy-to-read view of your trade order status.
Online IPO to relive you from lengthy applications and queues.  

OPENING AN ACCOUNT

How do I open an account? Do I need to open a separate account for online trading?

Existing Client: If you already an Arihant client Click here to download the Online Registration form to start trading online today.
New Client: If you are a new customer, visit the nearest Arihant office and request for an online trading account, our executive will help you open an account. Alternately, you can email us on online.trading@arihantcapital.com and we will get in touch with you.

Trading account in Arihant is not a default online account. You don’t need to open a separate trading account for trading online. All you need to do is fill the Online Trading Registration form and submit to the Arihant office where you currently have an account. Once your request if processed, your relationship manager will get in touch with you and assist you further.

What documents do I need to submit?

A new account can be opened for an Individual by sending the account opening form with the required documentation of Address Proof, Bank Account Proof, PAN details (Compulsory) and DP Account details. Click here for further details.

What are the products we have for online trading?

At Arihant we understand that different people have different goals and requirements for investing and that is why we have two separate products for our online trading customers.

  • investEase account – The Online Investment Account: This account is ideal for investor who does not engage in speculative transactions and is not a frequent trader. You will be benefitted from freedom to trade anytime, anywhere. You will get Streaming quotes (using the applet based system), multiple watchlists, integrated banking, demat and digital contracts and much more.
  • tradingMaster – The Online Trading Account: The ideal tool for active traders and jobbers who transact frequently during the day's trading session. It brings the power of your broker's terminal to your PC. It offers Real-time streaming quotes, Live Tic-by-Tic Intra-day charting and Trading in Cash and Derivatives on a single screen. Click here to know more.

What are the charges for opening an online trading account?

At Arihant, we do not charge any account opening fee from our customers. You can open an online trading account with us for free.

However if you want exe version for online trading, a minimum brokerage of Rs 2,000 would be charged per quarter, irrespective of the volume. If your brokerage sums over Rs. 2,000 it would be calculated normally.

Where do I find forms and applications?

Form is available at our website www.ariahntcapital.com under Downloads. Alternatively, you can also email us at online.trading@arihantcapital.com and request for a form to be either emailed or mailed. Please mention your postal address if you want the form to be mailed to you.

Can I trade IPO online?

If you are an Arihant customer you can trade IPO online through i-Trade IPO. But you need to register for the facility. Know more about online IPO facility.

TRADING

What all can I trade online?

With Arihant you can trade equity, derivatives listed in NSE and BSE online. You can also invest in IPOs online.

How do I do online fund transfer to my account?

With i-Trade, you have the facility of online money transfer to make trading simpler for you. You can use this facility and transfer money any time and it will effective in your Margin instantly.

For using this facility go to web link option from your trade anywhere screen and select fund transfer and in Web version to “Fund Transfer” page.

Follow the following steps :

Select the bank you want the funds to be transferred from > key in your login details > enter the amount you want to transfer > click on transfer funds.

For the successfully transaction and the confirmation of your fund transfer you have to click on this last window “Fund transfer Success” and “Click here to close window” in your fund transfer process.

Do I have to add each scrip separately on my trading screen?

You can enter multiple script’s of one particular sector from Add User set Facility Given By Exe Version. For example, if you want to select all scripts of BSE IT Index just go to add user set and select BSE IT Index. All the scripts in this Index will automatically be added in your Market Watch at once.

You can also add scripts individually to your market watch. But remember to save your market watch when you are creating it for the first time or whenever you are making some changes to it, so that the next time when you open it, it will be updated. To save it, right click anywhere on the Market Watch window, and choose the option save at the bottom and click ok. Your market watch changes would be automatically updated.

Is my order executed immediately?

Orders entered electronically are usually executed quickly; however, there is no assurance that this will always occur. You should be aware that high trading volumes can cause delays in executions. Market volatility and delays in executions due to trading volume can result in trade executions at prices significantly different from the quoted price of the security at the time the order was entered. The speed of your Internet Service Provider may also have an effect on order transmittal and execution. Timing in execution of orders may also be impacted by market volume, order queues at market centers and other systems issues.

TRADING ORDERS – square-off and delivery

What is the Auto Square off feature?

With i-Trade there is an auto-square off facility by default settings. So when you trade in the market all your open positions are squared-off automatically at 15.15 hours everyday. For e.g.

Case I:

If position - ACC Buy 100@ Rs .500 product type MAR

At 3.15pm system would automatically punch an order for ACC Sell 100 @ Market Rate that time.

Case II:

If position - RIL Sell 20@ Rs .1750 product type MAR

At 3.15pm system would automatically punch an order for RIL Buy 20 @ Market Rate that time.

However, if you have intimated for turning off auto square-off facility, during the setting of the software, the facility will not be active and it will be delivery marked orders. But in this feature, you can only make purchases upto the amount that is in your client account with Arihant and carry on sales of only those shares that are in your Arihant DP account.

How to check of auto square-off facility is on?

You can confirm with the branch through which the account was opened or with the Administrator.

What if I don’t want auto square-off facility?

If you don’t want auto square-off facility in a fresh order that is being punched then instead of choosing ‘MAR’, click on ‘DEL’ option from the drop-down menu under Trd. Acc in the order placement window. If you don’t want auto square-off facility in shares which have been traded then from the trade book you can modify the trade from MAR to DEL by clicking on ‘DEL’ option from the drop-down menu under Trd Acc.

DEL option intimates the system to take delivery for the order placed. If you don’t square off the transaction, the system automatically takes delivery of the stock you have purchased or processes the sale order. When you choose DEL, your trade will not be reversed and the trade will be carried out normally, i.e. if you have bought some shares, you will receive the delivery of those shares on pay-in date and you will have to pay for the purchase.

Can I change the order type for an executed trade?

Yes if you want to convert your TRADE from ‘MAR’ to ‘DEL’ account or vice-versa, you can easily do the needful.

If you executed a transaction as MAR for Intra day trading, but later on decide that you will take delivery for the same and don’t want your trade to be squared off at 15.15 hoursthen change your trade to a “DEL” trade.

If you executed a transaction as DEL for delivery trading, but later on decide that you will square off today and don’t want to carry the position then change your trade to a “MAR” trade and can square it off.

  • For Exe clients: In the Trade Book right click on the trade to be changed and change the Account type as “MAR/DEL”, as required, and submit the order.
  • For Web clients: In the Trade Log click on the Exchange Trade No. (first column) for the trade to be changed and change the Account type as “MAR/DEL”, as required, and submit the order.

The condition being that when converting Buy from MAR to DEL sufficient margin should be available, and when converting Sell from MAR to DEL stock should be available in your DP Free Stock.

What is the effect of Trade conversion on my Margin?

On margin trading you are allowed delivery 1 time (x) and intraday trading 5 times (x), thus Trade Conversion will affect your margin as follows:

E.g. Trade executed as: SAIL Buy 100@ Rs. 100 in DEL, Margin Blocked would be 100*100 = Rs.10000. If this trade is converted to MAR the new margin blocked would be (10000/5) = Rs. 2000.

E.g. Trade executed as: SAIL Buy 100 @ Rs. 100 in MAR, Margin Blocked would be (10000/5) = Rs. 2000. If this trade is converted to DEL the new margin blocked would be 100*100 = Rs.10000.

SECURITY AND PASSWORDS

How do you ensure the security and privacy of my account?

Your login details are known only to you. When you first time log in exe or web version you have to compulsorily change your password, without changing it you will not be able to log in to your trading account. This ensures that the username and password is known only to you.

What if I have questions or need help?

Mail us at online.trading@arihant capital.com or call us at 0731-3016152/153/100. We’ll be happy to help.

What happens if I forget my password?

Upon login you will see an option ‘Forgot password?’ Once you click on it you will be asked for your User ID and email address along with some questions for security reasons. Once you send us the request, you will shortly receive an email specifying your Password. We strongly advice you to change the password upon login. Alternately, you can contact email us on online.trading@arihant capital.com and our executive will get back to you shortly.

How can I change my login password?

You can change your password

Exe Version (fast trade account): Select change password option in trade menu in exe version.
Web version (landmark account): Log on to your trading account and choose option “Change Password” for the same.

You need to give your old password then new password 2 times which must be alphanumeric and must be minimum 8 characters.